A Brother printer not connecting to internet ☎+1-(888)-966-6097 can be incredibly frustrating, especially when you rely on wireless printing for convenience. While Brother printers are known for their reliability, connectivity issues can happen due to several reasons. The good news is — most of these problems are fixable with a few straightforward troubleshooting steps.
This guide will explain the common causes behind a Brother printer not connecting to internet ☎+1-(888)-966-6097 and how to resolve them effectively.
Why Is My Brother Printer Not Connecting to the Internet?
Several factors could prevent your Brother printer from connecting to your Wi-Fi network or internet:
- Incorrect Wi-Fi Password
- A simple typo in the password during setup can stop your printer from connecting.
- Weak or Unstable Wi-Fi Signal
- If your printer is too far from the router or there’s interference, it might struggle to stay connected.
- Outdated Firmware
- Old printer firmware may not support current network configurations or security protocols.
- Router Configuration Issues
- Router settings like MAC address filtering, firewalls, or incompatible wireless modes can block the printer.
- Network Name (SSID) Issues
- If multiple networks with the same SSID exist or if the SSID was changed, the printer might fail to reconnect.
- IP Address Conflict
- An IP conflict between your printer and other devices can interrupt internet access.
- Incorrect Network Settings on the Printer
- Incorrect configurations like wrong DHCP or static IP settings can disrupt connections.
How to Fix a Brother Printer Not Connecting to the Internet
Let’s walk through practical troubleshooting steps to get your Brother printer back online.
1. Check the Wi-Fi Connection
Start by confirming that both your printer and router are powered on and functioning.
- Ensure your Wi-Fi network is stable and other devices can connect.
- Move the printer closer to the router if possible.
- Avoid placing it near walls, microwaves, or other devices causing interference.
2. Verify the Wi-Fi Password
An incorrect password is a surprisingly common issue.
- Re-enter the Wi-Fi password carefully during printer setup.
- Make sure you’re connecting to the correct network if multiple SSIDs are visible.
3. Restart Printer and Router
A simple restart often resolves temporary network glitches.
- Turn off the printer and unplug it.
- Restart your Wi-Fi router.
- Wait 2 minutes, then power the printer back on.
- Try connecting again.
4. Reconnect to Wi-Fi Network
Manually reconnect your Brother printer to the Wi-Fi:
- Go to your Brother printer’s Network Settings or WLAN Setup Wizard from the control panel.
- Select your Wi-Fi network name (SSID).
- Enter your Wi-Fi password.
- Confirm the connection.
Print a Network Configuration Report to check connection status and IP details.
5. Check for Firmware Updates
Outdated firmware can cause compatibility issues.
- Visit the Brother Support Website.
- Download and install the latest firmware update for your printer model.
- Follow on-screen instructions to complete the update.
After updating, reconnect the printer to Wi-Fi.
6. Adjust Router Settings
Sometimes, your router may block the printer connection unintentionally.
- Log into your router’s settings through a web browser.
- Disable MAC address filtering or add your printer’s MAC address to the allowlist.
- Make sure your router uses a compatible wireless mode (e.g., 2.4GHz, as many printers don’t support 5GHz networks).
- Disable any unnecessary firewall settings temporarily and test the connection.
7. Use Static IP Address
Assigning a static IP can prevent conflicts and improve connection reliability.
- Go to your printer’s Network Settings.
- Find the TCP/IP settings.
- Assign a unique, static IP address within your router’s range.
- Enter the router’s gateway and subnet mask as required.
- Save the settings and reconnect.
8. Reset Network Settings
If connection problems persist, reset the printer’s network settings:
- Access the printer’s Network Settings or All Settings menu.
- Select Network Reset or Factory Reset.
- Confirm the reset.
- Reconnect the printer to your Wi-Fi network from scratch.
9. Use Brother iPrint&Scan App
If wireless setup fails through the printer control panel, use the Brother iPrint&Scan app.
- Download it from your device’s app store.
- Use the app’s Wireless Setup tool to connect your printer to Wi-Fi.
- This often bypasses problematic settings and speeds up connection.
When to Contact Brother Support
If you’ve tried these solutions and your Brother printer not connecting to internet ☎+1-(888)-966-6097, there might be a deeper issue with the hardware, firmware, or router compatibility.
- Contact Brother customer support for professional assistance.
- Provide your printer model, router details, and any error messages.
- You may be guided through advanced troubleshooting or advised on service options.
Conclusion
When your Brother printer not connecting to internet ☎+1-(888)-966-6097, the issue usually lies in simple connection errors, outdated settings, or router configurations. By carefully checking your Wi-Fi credentials, signal strength, firmware version, and router settings — most issues can be fixed in minutes.
Keeping your printer firmware updated, using a static IP, and placing the printer close to your router can prevent future problems. And if all else fails, Brother’s support team is always ready to assist.